![]() The food was good at the Heron but the service was poor. The walls between the rooms are tissue paper thin! During our stay, with different guests in the room next door, we could CLEARLY hear every word of their conversations and their morning yawns, coughs, sneezes, etc! The guest above us could be heard walking over to the heat/air and turning the unit on! We dined at both the Heron and the Willows. As a matter of fact, announcements were being made throughout the casino that rooms were available if any guest desired to stay in the hotel! The room appeared to be moderately but was acceptable. ![]() We checked with the front desk on our second day and the standard room was available, negating the need to change rooms and use a comp. After speaking to the player's club, the second night was comp'd in the upgraded room and we agreed to change rooms during our stay. ![]() When making the reservation for our "free room" offer, we were told that the hotel was booked solid and no matter how we altered our travel plans, the second night was not available without an upgraded room at a cost of $119. We just returned from a two night stay and we were not impressed. ![]()
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